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Code of ethics

Tell Me Now adheres to the Association of Independent Information Professionals code of ethics (following):

"An Independent Information Professional is an entrepreneur who has demonstrated continuing expertise in the art of finding and organising information. Each provides information services on a contractual basis to more than one client and serves as an objective intermediary between the client and the information world.

An Information Professional bears the following responsibilities:

  • Uphold the profession's reputation for honesty, competence, and confidentiality.
  • Give clients the most current and accurate information possible within the budget and time frames provided by the clients.
  • Help clients understand the sources of information used and the degree of reliability that can be expected from those sources.
  • Accept only those projects that are legal and are not detrimental to our profession.
  • Respect client confidentiality.
  • Recognise intellectual property rights, licensing agreements and other contractual agreements with vendors, and to explain to clients what their obligations may be to these agreements.
  • Maintain a professional relationship with libraries and comply with all their rules of access.
  • Assume responsibility for employees' compliance with this code."

Source: AIIP, 1999-2000.